Welcome to Mercury Blue - Outsource Call Centre Solutions

At Mercury Blue, we aim to be the Number 1 provider of Call Centre solutions in Australia.
We specialise in providing inbound call handling, outbound campaigns, data services, enterprise support services, SMS services and message handling for local and offshore companies. Based in Australia, Mercury Blue has the ability to offer our clients cutting edge solutions with outstanding service and delivery.

Whether you need a call overflow centre, an after hours call centre or have a need for a fully operational, professional inbound call centre all day every day, Mercury Blue have the solution.

We offer our clients:
• State of the art call handling systems, using the best call centre technology systems available anywhere in the world
• Full customized reporting facilities
• Answer time guarantees
• Professional, well spoken and well trained staff
• Very competitive rates
• Interface with your own IT systems, allowing seamless transfer of customer information directly to you.

Not getting your inbound call handling right can cost a business dearly. It goes without saying that if a customer calls into a business and the operator is not professional or well trained, the company suffers in so many ways.